Frequently Asked Questions
Everything you need to know about your Q-dance experience.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking link to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific product dimensions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.
Are your materials sustainably sourced?
At Q-dance, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester as part of our sustainability roadmap.